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Just like to say thanks for your assistance with my new car (it’s a dream) when I pick up the paint stick in a few days will drop off the purchase experience form – please pass on my regards to all at NOW Vauxhall and will be recommending the other team members of the council to your levels of customer care and as there are a few who drive Vauxhalls get them to come to you for servicing etc

Again thanks for your time and effort

Regards, Keith Dickens

Hi there,

I had my vehicle (VK10 KFV) in for a service and MOT on Friday 22nd March.

I thought I would now drop you a line to say how pleased I was with the service that I received. The staff managed to arrange for me to collect the courtesy car slightly earlier than the original booked time, they carried out the service and MOT in an acceptable time frame, washed the car incredibly well and made sure that every last need was catered for, including helping me to reverse out of the busy car park.

I was extremely pleased and would like my sincere thanks passed on to the service team in Hayes. Well Done!

Many Thanks, Chris Cobley

I just wanted to express my sincere thanks to Now Vauxhall Richmond specifically Tony Di Gregorio for the fantastic service he provided. He went out of his way to ensure the process for ordering and delivery of brothers motability car was as seamless and pain free as possible. Other dealerships could certainly learn something from Tony in terms of superior customer service, keep up the good work

Kind Regards

Glenn Ruane

Hi, a bit of a belated email but i`d like to say thank you to the service dept at Kingston upon Thames for fixing my vectra estate on November 13th so i could return to Lincolnshire that evening, your dedication and standard of service was much appreciated.

Regards

Steve Winter

Good morning, Just a quick note to say thank you to the smashing people at now Vauxhall, Staples Corner who helpped me to get my car to the service centre yesterday (7th.) As I had surgery recently my car was collected from my address by a lovely, cheerful young lady and her collegue at the time agreed. It was brought back to my home and parked up nicely for me.

My car was delivered back to my home lovely and clean by the same lady and her collegue, both still bright and cheerful as they were in the morning. A big thank you to all the staff in the service centre.

All the staff at Now Vauxhall Staples Corner are a great team. I am sure I speak for most if not all Motability customers when I say we are treated with the utmost care and respect by all. I for one am made to feel very special at all times since applying for my first motability car in 2007.

Please pass on my thanks and best wishes to all at Staples Corner. Keep up the good work!

Yvonne Almon

I have recently purchased a car from NOW Vauxhall in Addlestone. I would like to formally thank the Sales Executive Adrian Hill for his professionalism, compassion and understanding of my individual needs, I have a disabled son and he has been in hospital for the last two weeks. Purchasing a new car can be quite stressful at the best of times, but Adrian was able to help in every step to make the purchase as smooth as possible.

Adrian also treated me like a human being and did not try to talk down to me or to palm me off with sales talk. He is a credit to your organisation.

All in all it was a pleasure purchasing the car from NOW Vauxhall. Thank you.

Mr Steve Worsfold

May I say that you have been most polite and efficient in dealing with my queries. I have been looking at a range of models from Landrover, Skoda, Suzuki, Nissan etc and none of the dealers have responded in the timely and helpful manner which you have. Many so called Tax Free firms cater only for the Military buy back market. So thank you. I find it strange too to be buying a car without seeing it but having crawled over the competitors and with your excellent websites I feel confident I have made the right choice.

I look forward to hearing from you,

Anthony

I have recently purchased a car from NOW Vauxhall in Addlestone. I would like to formally thank the Sales Executive Adrian Hill for his professionalism, compassion and understanding of my individual needs, I have a disabled son and he has been in hospital for the last two weeks. Purchasing a new car can be quite stressful at the best of times, but Adrian was able to help in every step to make the purchase as smooth as possible.

Adrian also treated me like a human being and did not try to talk down to me or to palm me off with sales talk. He is a credit to your organisation.

All in all it was a pleasure purchasing the car from NOW Vauxhall. Thank you.

Mr Steve Worsfold

Excellent service and customer care from start to finish. First Class 

Mrs W

I would like to thank your company for employing people that go the extra mile, I will recommend you to my friends and family

Mr W

May I just say how helpful Tony is….helpful and polite….nothing too much trouble

Mr F

Staff were extremely helpful, didn’t rush or push me to make a decision

Mrs O

A very high level of service was given, all staff very professional. Text message sent prior to booking, plus email reminder was very helpful

Mr B

I have had my Corsa from new for 12 months now. I am very pleased with my 12 months driving and the aftersales service

Mr S

Dear Ben,

A Huge thank you to Alex and his team at the Byfleet Centre for carrying out service and MOT on our Vectra yesterday.

We were so impressed with the high standard of service from when the car was collected to when it was delivered back to us - all the staff we had contact with were extremely courteous and helpful, and the necessary extra work carried out was very competitively priced. The car is running beautifully, we plan to use you again, and will recommend you to our friends and family.

We are very happy customers!! Thanks again.

Marion Newell

Dear Ben,

Thank you for sorting out my lovely little Tigra. Really enjoying driving her.

All best wishes.

Karen G

Hi Jon,  I just wanted to drop you an e-mail to let you know how pleased I am with my new car, and also to say thank you to you and all your staff who made the whole process so easy. Everybody from reception to sales (especially Ben!) were so welcoming and helpful, nothing was too much trouble, and all our questions (of which Dom had many!) were answered patiently and clearly. We�re looking forward to giving the car a good run on the way to Devon on Friday, and so far we love it, although I think that between the kids and the new puppy it won�t be looking quite so pristine for too long! Anyway, thank you so much again, and please extend my thanks to all of "the team".

Best Wishes, 
Trina.

Jason,  I am writing to advise you of the excellent level of support provided by Ryan Bartholomew, Trainee Sales Executive. I first met Ryan at Now Vauxhall, Addlestone when viewing the new Astra. I did not proceed with the purchase at that time as it was not possible to beat the VAT increase deadline. I told Ryan that if I went ahead with a purchase he would be my point of contact. I had then decided to put on hold the purchase of a new car however Ryan then phoned me to advise me of an Astra that I may be interested in. Ryan had clearly seen an opportunity and listened to my previous comments. I am delighted with the new purchase and likewise delighted with the level of support provided by Ryan. Ryan was always courteous, polite and professional without ever ’’pushing’’ the sale. Ryan will remain my point of contact for further sales for myself and family.

Regards, 
Jerry Pether.

Dear Mr Taylor,  My son and I visited your showroom earlier in December. We are both Vauxhall drivers and I was looking to buy a Corsa. On arrival we were greeted by a friendly, courteous and helpful reception. We then were seen by Malcolm who was in turn, helpful, courteous and welcoming. We had visited other Vauxhall dealers and were so disappointed by the reception we then visited your showrooms. My Son who is also in retail was very impressed. I would like to thank your staff.

Yours faithfully, 
G Branchflower.

Dear Sir or Madam,  I write to thank you whole heartedly for accepting me, and how wonderful the service is. I am so over joyed to how this car helps me travel around in comfort. Harry Harris of Now Vauxhall Bedfont, TW14 8RY, was so helpful and didn’t stop until he had found me a car. He is a credit to your service. Once again, I thank you dearly, and whish you all great joy and good luck.

Kindest thanks, 
Dom.